The reference check software staffing agencies trust
RefAssured automates your entire reference checking workflow so that your team can capture verified intelligence to help you place the highest quality talent. Average reference check completion time from start to finish is less than 26 hours, with no spreadsheets or phone tag involved. Less recruiter time, higher completion rates, verified proof on every submittal.
Certified
What is reference check software?
Reference check software replaces manual phone calls and email chains with an automated digital workflow. Instead of recruiters spending hours, days, or even weeks per candidate chasing former managers, the software sends structured survey requests directly to references via SMS and email.
Reference givers complete a mobile-friendly questionnaire on their own schedule. Responses are collected, scored, and formatted into a consistent, shareable report, providing client-ready proof and eliminating the unstructured notes and scheduling headaches of traditional reference calls.
- ✓Eliminates phone tag and scheduling across time zones
- ✓Produces structured, comparable performance intelligence
- ✓Creates an auditable compliance-record of every reference
- ✓Scales across hundreds of placements without adding headcount
- ✓Builds a reusable performance record for every candidate
- ✓Drives passive lead generation through reference opt-ins for candidate and client leads
Launch from your ATS
Send a reference request in one click from Bullhorn, Salesforce, JobDiva, or symplr.
Candidate enters references
The candidate receives a mobile-friendly link to add reference contacts. No account or login required.
References complete digital surveys
Role-specific question sets with smart reminders drive high completion rates and consistent, comparable answers.
Report writes back to your ATS
A client-ready report is generated and written back to the candidate record, ready to attach to every submittal.
Everything you need in reference check software
RefAssured covers the full reference workflow with no manual steps. Outreach, tracking, scoring, and reporting are all handled automatically.
Mobile-first outreach engine
SMS and email outreach with a fast mobile-optimized experience drives higher completion rates than any phone-based approach. Reference-givers respond in less than 24 hours on average, with the average being just 12 hours for healthcare staffing agencies.
Deliverability tracking
Get notified instantly when a reference-giver's email or text is undeliverable. Candidates update the contact info themselves with no recruiter time required.
Structured scoring + written feedback
100% customizable role-specific questions capture consistent ratings and open-ended feedback, so you can compare candidates objectively and reduce post-placement risk.
Client-ready reports
Every completed reference check generates a polished report designed to attach to submissions, giving clients verified proof and showcasing competitive advantage.
Native ATS integrations
Launch requests and write results back inside Bullhorn, Salesforce, JobDiva, symplr, and every other major ATS used by staffing firms. RefAssured lives directly inside the candidate profile in your ATS with a dedicated embedded view so that your recruiters can live in just one window.
Reference-based lead generation
Turn reference givers into warm recruiting and sales opportunities with opt-ins built into every survey. Every reference can opt in to being contacted as a candidate or prospective client by your firm, with a 19% new candidate opt-in rate and 4% client opt-in rate.
Reference check software vs. manual calls
Manual reference calls were designed for a world where staffing firms placed a handful of candidates per month. High-volume agencies need a different approach.
| Capability | Manual phone calls | RefAssured |
|---|---|---|
| Average turnaround time | 3–5 business days | Under 26 hours |
| Recruiter time per candidate | 45–90 minutes | ~5 minutes (setup only) |
| Structured, comparable data | ✗ Unstructured notes | ✓ Scored + written feedback |
| Client-ready deliverable | ✗ No standard format | ✓ Polished report |
| ATS write-back | ✗ Manual data entry | ✓ Automatic |
| Deliverability visibility | ✗ No visibility | ✓ Real-time tracking |
| Scale without headcount | ✗ Linear cost | ✓ Unlimited volume |
| Joint Commission audit trail | ✗ No standard format | ✓ JC-accepted reports |
| Lead generation from references | ✗ Not possible | ✓ 19% opt-in rate |
Works inside the tools your team already uses
RefAssured integrates natively with the leading staffing ATS and CRM platforms. Launch requests and receive results without leaving your system of record.
Don't see your ATS? Ask about custom integrations →
Built for the way staffing agencies actually work
Generic HR tools weren't designed for submission speed, high-volume placements, or Joint Commission compliance. RefAssured was.
Healthcare staffing
Generate Joint Commission-accepted reference reports with a complete audit trail for every travel nurse and allied health placement. Close compliance gaps without slowing down your recruiters.
IT & technology staffing
Verify the technical skills and work history that matter most before your clients make critical hiring decisions. Structured reference surveys capture role-specific feedback pre-submittal, so you can submit candidates with confidence.
Executive & professional search
Deliver polished, verifiable reference reports to clients as part of your submittal package. Structured scoring and written feedback from real managers elevates every placement presentation and fuels better candidate marketing.
Redeployment & contract extensions
Post-placement performance data creates a "back of the baseball card" record for every associate. Use verified manager scores to identify top talent for redeployment before their assignment ends, use the data to justify higher bill rates, and extend lucrative contracts easily.
Numbers that staffing firms actually care about
Trusted by staffing agencies that demand more
"In healthcare staffing, speed and quality are everything. RefAssured helps us work at a pace that allows us to be competitive in the market. RefAssured is third-party validation through a secure platform. A credible third party running the reference process. That's a big deal."
"The RefAssured team is fantastic. We prefer to work with people who we like and trust. I can confidently say the RefAssured team are those people."
"RefAssured builds in warm lead generation as part of the process which means it's a great way of capturing interested talent and new client opportunities. And it's a huge advantage for both our clients and for us to have this third-party credibility. It shows that we're serious about integrity."
Frequently asked questions about reference check software
But it's not just time saved. Reference check software supports compliance and lead generation efforts too. It's one of the reasons we have a 100% referenceability rate from our own customers.
Give clients proof, not promises
See how RefAssured transforms reference checking into a competitive advantage for your staffing agency — in 48 hours or less.