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Everything you need to know about RefAssured — from setup and integrations to compliance and ROI.
General Questions
The basics about RefAssured and what makes us different.
RefAssured is built exclusively for the way staffing agencies run their business. From our reference checking workflows to our ATS integrations, every feature is designed to maximize time savings, surface accurate past performance insights, and help you deliver a best-in-class experience to your clients. We don't serve multiple industries — we go deep on staffing so you get a tool that truly fits.
Reference checks are rich with insight — but only if that insight is usable. RefAssured doesn't just collect responses; it computes them into easy-to-read, actionable data, then cross-references those answers against what the candidate reported. The result is data-driven intelligence that leads to more successful placements and better long-term onboarding outcomes.
While evaluating active candidates, RefAssured simultaneously builds your passive talent pool. Reference givers have the option to express interest in job opportunities or hiring services with your agency — in a non-intrusive, thoughtful way. The result is a greater diversity of talent, a higher conversion rate, and increased ROI from every reference check you send.
Platform
How the product works and what to expect from setup.
Our onboarding team will have your system fully up and running in less than 48 hours. If you have questions or need hands-on support, we're with you every step of the way. You're not handed a manual — you're given a dedicated implementation partner.
Absolutely. Fake candidates are a growing problem — especially with AI-generated resumes and fabricated references. RefAssured tracks device IDs and IP addresses, and performs digital identity verifications (including ID.me) to flag suspicious patterns. Our goal is to be the most trusted third-party reference checking platform in the staffing industry.
Integrations
ATS compatibility and ecosystem questions.
Not at all. RefAssured works great as a standalone product, and our RefAssured Connect Chrome Extension gives you universal compatibility with virtually any ATS. For deeper native integrations, we're continuously expanding our roadmap — currently supporting Bullhorn, Salesforce, JobDiva, and symplr. Contact us and we'll share where your ATS is on our roadmap.
We offer certified native integrations with Bullhorn, Salesforce, JobDiva, and symplr — all platforms purpose-built for staffing. For any other ATS, our RefAssured Connect Chrome Extension bridges the gap with zero development needed on your end.
Security & Compliance
How we protect your data and ensure regulatory compliance.
RefAssured is SOC 2 Type II certified, one of the most rigorous security standards for SaaS platforms. We are also in the process of achieving full GDPR compliance for our clients operating in or with European markets.
It's our top priority. We have multiple layers of security in place, enforce all communication over HTTPS, and restrict traffic to intended devices only. Your data — and your candidates' data — is treated with the highest level of care. For the full breakdown, visit our Security page or reach us directly at security@refassured.com.
ROI & Pricing
Real numbers behind the business case for RefAssured.
Yes. The time savings alone — over 95% reduction compared to traditional manual reference checks — are significant. But the bigger ROI driver is new business generation. The average placement brings in ~$20K in revenue, and our platform creates a non-intrusive pathway for references to express interest in your agency's services. That means more client relationships, more placements, and compounding returns from a tool you're already using.
We offer flexible plans built for staffing agencies of all sizes. Visit our Pricing page for a full breakdown, or book a quick demo and we'll walk you through the plan that fits your team best. There are no surprise fees — we believe in transparent, straightforward pricing.
Ready to get started with confidence?
See how RefAssured helps staffing teams hire faster, smarter, and with enterprise-grade security protecting every step.