Identity Verification

Stop fraud before it damages
your client relationships

A step-by-step walkthrough of how RefAssured partners with ID.me to verify candidate identity and validate references.

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RefAssured
Identity Status Verified
Fraud Risk Low
Submission Ready Yes
Liveness Check
Liveness Confirmed
Sarah M. Chen
Candidate · ID-20241204
Identity Verified
Method Gov. ID + Facial Liveness
Fraud Risk Low · No Signals
Verified Dec 4, 2024 · 14:32 UTC
Standard NIST IAL2 · ID.me
Audit-ready documentation generated
Powered by 21 federal agencies 45 state agencies NIST IAL2/AAL2 certified
Candidate Experience Walkthrough

High quality candidate experience

RefAssured partners with ID.me, the federal identity standard trusted by 160M+ members and 60+ government agencies to ensure every reference request is authentic. Click any step below to explore it in detail.

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SMS Invite
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Landing Page
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ID.me Sign In
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Verified!
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References
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Complete
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Identity Verification

Powered by ID.me — the same platform used by 20+ federal agencies and NIST IAL2 certified.

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Fraud Prevention

Identity inconsistencies and high-risk signals are surfaced before any submission reaches your client.

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Trusted References

Only verified, confirmed professionals can provide references — eliminating fabrication at the source.

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Mobile-First

Simple steps completable in 2–5 minutes from any device, without slowing candidate velocity.

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RefAssured
Text Message · SMS
Hi Brian, Brian Vesce @ ABC Staffing requested references through RefAssured to highlight your skills and best qualities!

Begin here: https://survey.refassured.co
Today 2:20 PM
Step 01 of 06

Candidate receives a
personalized SMS from RefAssured

The process starts when your staffing agency initiates a reference request through RefAssured. The candidate instantly receives a unique, secure text message with a direct link to begin verification.

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Personalized to every candidate The SMS includes the candidate's name, the requesting organization, and a unique one-time-use link.
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Link is tied to a verified identity Each link is session-scoped and cannot be forwarded or reused by another person.
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Employer-initiated via ATS The request fires automatically when the candidate reaches the appropriate stage — no manual recruiter action needed.
Step 1 of 6
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Secure Reference Verification
Complete your reference check with security you can trust. Start by verifying your identity with ID.me, then move smoothly into providing your references.
How It Works
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Verify Identity
Quickly confirm your identity through ID.me's trusted platform
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Provide References
Add your references in a few simple steps
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Complete Self-Reference
Give a clear, quick view of your strengths and working style
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Complete Process
Your verified references will be ready to submit
Enhanced Security
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Identity VerificationSecure identity verification powered by ID.me
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Fraud PreventionProtects your information and credibility
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Trusted ReferencesEnsures your references are authentic and reliable
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Seamless ExperienceSimple, mobile-friendly steps you can complete anytime
Step 02 of 06

The RefAssured landing page
explains every step ahead

Tapping the link opens survey.refassured.com, which lays out the full process before anything is required. The candidate sees exactly what to expect — identity check, references, self-reference, and completion.

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Full transparency upfrontAll 4 steps are shown with icons and descriptions — Verify → References → Self-Reference → Complete.
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2–5 minute completionCandidates see upfront that the survey is short and mobile-friendly — reducing drop-off rates.
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Enhanced Security features highlightedID verification, fraud prevention, trusted references, and seamless experience are surfaced before the candidate proceeds.
Step 2 of 6
ID.me
Sign in to ID.me
Email
Remember me
Continue
Social media sign-in is no longer available.
Please sign in with your email.
What is ID.me? | Terms of Service | Privacy Policy
Step 03 of 06

Candidate signs in to
ID.me to verify identity

Clicking "Continue with ID.me" redirects to ID.me's secure authentication portal. The candidate signs in with their email or creates a free account — triggering government-grade identity validation.

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Government-grade identity standardID.me is used by 20+ federal agencies, 45 state agencies, and is NIST IAL2/AAL2 certified.
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New users can create an accountIf the candidate doesn't have ID.me, they create a free account and complete biometric selfie + government ID validation.
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Previously verified users continue instantlyAlready on ID.me? Existing verification carries over — no re-upload of documents required.
Step 3 of 6
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ID.me
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Identity Verified!
Preparing your personalized form...
lock Your information is encrypted and secure
Step 04 of 06

Identity confirmed.
Fraud risk cleared.

After successful ID.me authentication, the candidate is instantly returned to RefAssured. The platform shows "Identity Verified!" and begins generating their personalized reference form — all in seconds.

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Instant redirect back to RefAssuredID.me confirms verification and seamlessly returns the candidate — "You are now returning to RefAssured."
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Verified badge applied to candidate profileThe candidate's name now shows a "Verified · ID.me" badge — visible throughout the entire workflow.
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Fraud signals surface before submissionIdentity inconsistencies, synthetic identity flags, and tampering indicators are checked and cleared at this stage.
Step 4 of 6
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Welcome Brian!
✓ Verified · IDme
ABC Staffing has requested your professional references. Each reference will receive their own confidential survey link.
linkEach ref gets their own link
schedule2–5 minutes
lockAll references are confidential
Reference #1
Reference's Personal Information
Reference's Work Information
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Step 05 of 06

Candidate provides
professional references

Now that identity is confirmed, the candidate enters their professional references directly in the RefAssured form. A minimum of 2 references is required, including 2 Manager/Supervisors — each receiving their own private, confidential survey link.

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2+ references required, including managersMust include 2 Manager/Supervisor relationships. Coworkers and Direct Reports can also be added.
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Each reference gets an individual, private linkCompletely independent surveys — references respond confidentially without seeing each other's answers.
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Work context captured per referenceRelationship type, company name, and reference's job title are all collected — creating structured, verifiable data.
Step 5 of 6
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Process Complete!
Your verified references are ready to submit.
check_circle Identity Verified via ID.me
check_circle References Submitted
check_circle Self-Reference Complete
check_circle Fraud Risk: None Detected
Step 06 of 06

Verified. Submitted.
Audit-ready.

The process is complete. Identity is confirmed, references have been notified with individual survey links, and fraud risk has been cleared. The requesting organization receives a structured, verified, audit-ready submission.

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References notified automaticallyEach reference receives their individual survey link immediately — tracking completion status in real-time.
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Audit-ready documentation generatedA timestamped, client-shareable verification record is produced automatically — proof you can present on demand.
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Verification reusable for future requestsThe candidate's ID.me verification persists — making every future RefAssured request even faster to complete.
Step 6 of 6 — Complete ✓
Identity Verification Standard

Everything you need to know about ID.me

ID.me is the federal identity standard powering RefAssured's verification layer. Here's what your team should know when explaining it to clients.

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Who uses ID.me
Trusted by major U.S. government agencies for identity verification.
Used by the IRS, U.S. Department of Veterans Affairs, and Social Security Administration to securely verify citizens accessing benefits and services.
Deployed across 20+ federal agencies and many state governments for programs like tax access, unemployment benefits, and healthcare portals.
Governments rely on it because identity fraud in benefits and public systems is extremely high risk, so security standards are very strict.
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How it detects AI and deepfake impersonation
Live biometric selfie — Users take a real-time video selfie matched to their government ID photo.
Liveness detection — confirms the person is physically present, not a photo, mask, or AI-generated image.
Advanced ML fraud detection — AI models identify deepfake artifacts, synthetic identities, and suspicious patterns.
1:1 facial comparison — Facial geometry from the selfie is compared directly to the government ID.
If anything looks suspicious, the process can escalate to live human video verification.
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How many people use ID.me
160M+ people have an ID.me account globally.
That represents a very large portion of the U.S. adult population using it to access government services or verify identity online.
Because so many candidates are already verified, this won't significantly slow down your hiring workflows.
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Why the user journey is easy
Reusable verified identity — Once someone verifies with ID.me, they typically don't need to repeat the full process again.
Fast login for existing users — If a candidate already has an ID.me account, they log in and confirm identity in seconds.
Reduces friction for hiring workflows because many candidates are already verified through government services.

"ID.me is the identity verification platform trusted by the IRS, VA, and other federal agencies. It verifies someone with a government ID and live biometric selfie, uses AI to detect deepfakes or impersonation, and already has more than 160 million verified users."

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